What is FOS One Link?

FOS One Link is an AI-powered SaaS platform by Fruit of Sustainability that provides independent worker grievance management, investigation tracking, and HRDD compliance for global supply chains. It features multi-channel complaint registration (toll-free calls, SMS, WhatsApp, email), automated ticketing, real-time dashboards, and AI-powered risk analytics.

How does FOS help with HRDD compliance?

FOS One Link aligns with UN Guiding Principles on Business and Human Rights (UNGP) and OECD Recommendations on Supply Chain Grievance Mechanisms. It provides end-to-end grievance management from complaint registration to investigation, remediation verification, and compliance reporting — helping brands and suppliers meet requirements of laws like the German Supply Chain Act, EU CSDDD, and UK Modern Slavery Act.

What channels can workers use to register complaints?

Workers can register complaints through 6 channels: toll-free calls (0800 91299), SMS (+923299129999), WhatsApp (+923299129999), email, online web form, and the FOS mobile app. The hotline operates 24/7 with agents proficient in Urdu, Punjabi, Sindhi, Saraiki, and English.

Which global HRDD laws does FOS help comply with?

FOS One Link helps organizations comply with the German Supply Chain Due Diligence Act (LkSG), EU Corporate Sustainability Due Diligence Directive (CSDDD), UK Modern Slavery Act, French Duty of Vigilance Law, Australian Modern Slavery Act, US Uyghur Forced Labour Prevention Act, Norwegian Transparency Act, and other emerging HRDD legislation worldwide.

How does FOS protect worker identity and handle anonymous complaints?

FOS supports identity protection and anonymous reporting as per the worker's request. Workers can choose to remain anonymous during complaint registration. The platform assigns unique FOS IDs for tracking without exposing personal information to factory management.

What is the FOS One Link interactive demo?

The FOS One Link demo at demo.fruitofsustainability.com is an interactive cinematic walkthrough of the entire SaaS platform. It features 5 narrated modules with synchronized animations showing real platform screens — from worker onboarding and complaint registration to investigation workflows, digital surveys, and AI-powered risk dashboards.

FOS One Link — AI-Powered Worker Grievance & HRDD Compliance Platform

Welcome to the interactive demo of FOS One Link by Fruit of Sustainability — Pakistan's first AI-enabled independent worker complaint hotline and HRDD compliance SaaS platform.

Platform Modules

Module 1: Deployment — Onboarding workers, distributing FOS Hotline cards, SMS notifications, and officer training across factory sites.
Module 2: Grievance Intake — Multi-channel complaint registration via toll-free calls, SMS, WhatsApp, email, and mobile app with automated ticketing.
Module 3: Investigation & Remediation — Root Cause Analysis (RCA), evidence examination, CAPA implementation, FOS verification, and case closure workflow.
Module 4: Digital Surveys — Employee engagement surveys with CNIC-based authentication, worker well-being assessment, and exit interview reporting.
Module 5: Dashboards & Risk Insights — Real-time analytics, complaint category breakdown, resolution time tracking, counseling analysis, AI-powered risk prediction, and worker happiness scoring.

Key Features

AI-Powered Grievance Management with Predictive Risk Analytics
24/7 Complaint Registration (Toll-free: 0800 91299)
UNGP & OECD Compliant Grievance Mechanism
Supply Chain Due Diligence Reporting
Multi-language Support (Urdu, Punjabi, Sindhi, Saraiki, English)

Compliance Coverage

FOS One Link helps organizations comply with: German Supply Chain Act, EU Corporate Sustainability Due Diligence Directive, UK Modern Slavery Act, French Duty of Vigilance Law, Australian Modern Slavery Act, US Uyghur Forced Labour Prevention Act, Norwegian Transparency Act, and other global HRDD legislation.

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Visit our main website: fruitofsustainability.com